Privacy Policy

Last updated: May 30, 2025

This Privacy Policy describes how SuperMythic (“the Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from supermythic.com (the “Site”) or otherwise communicate with us regarding the Site (collectively, the “Services”). For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

SuperMythic (operated by ZapDash LLC) respects your privacy like Odin respected knowledge: seriously, with reverence, and without betrayal.

This Privacy Policy explains how we collect, use, protect, and share your information when you visit supermythic.com or purchase from our store. We collect only what we need. We protect what we collect. We never sell your data.

Please read this Privacy Policy carefully.


Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last updated” date and take any other steps required by applicable law.


How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources. The type of information collected varies depending on your interactions with us.

In addition to the specific uses below, we may use your information to communicate with you, improve the Services, comply with legal obligations, enforce our terms of service, and protect our rights and users.


What Personal Information We Collect

The types of personal information we collect depend on your interactions with the Site:

Information You Provide Directly

When you create an account or place an order:

  • Name
  • Email address
  • Shipping address
  • Billing address
  • Phone number (optional, for delivery updates)
  • Payment information (processed securely by Stripe; we never store card details)

When you contact us:

  • Email content
  • Order number (if applicable)
  • Any information you choose to share

When you subscribe to our email list:

  • Email address
  • Name (optional)

Information Collected Automatically

When you visit our site:

  • IP address
  • Browser type and version
  • Device type (mobile, desktop, tablet)
  • Operating system
  • Pages viewed and time spent
  • Referring website
  • Cookies and similar technologies (see Cookies section below)

This helps us:

  • Improve site performance
  • Understand how customers use our site
  • Detect and prevent fraud
  • Optimize for different devices

Information From Third Parties:

We may collect information from:

  • WordPress plugins and e-commerce extensions used to support our Site
  • Payment gateways (e.g., for billing address, payment method)
  • Advertising and analytics partners

All third-party information is treated in accordance with this Privacy Policy.


How We Use Your Personal Information

  • To Fulfill Your Orders

    Process and ship your purchases
    Send order confirmations and shipping updates
    Handle returns, refunds, or exchanges
    Communicate about order issues

  • To Improve Your Experience

    Personalize your shopping experience
    Remember your preferences
    Suggest products based on browsing history
    Improve website performance and design

  • To Communicate With You

    Send order updates and shipping notifications
    Respond to your questions and support requests
    Send marketing emails (only if you opted in; unsubscribe anytime)
    Notify you about new products, collections, or promotions

  • To Maintain Security

    Prevent fraud and unauthorized transactions
    Protect against security threats
    Enforce our Terms of Service
    Comply with legal obligations

  • To Analyze and Optimize

    Understand customer behavior and preferences
    Measure marketing campaign effectiveness
    Identify popular products and trends
    Make data-driven business decisions

If you are a resident of the European Economic Area (EEA), we rely on legitimate interests or contractual necessity under Art. 6(1)(f) or Art. 6(1)(b) GDPR.


Cookies

What Are Cookies?

Small text files stored on your device when you visit our site. They help the site remember your preferences and behavior.

Like breadcrumbs through the forest. Except these breadcrumbs help you navigate better instead of getting eaten by witches.

Types of Cookies We Use

Essential Cookies (Required)

  • Keep you logged in
  • Remember items in your cart
  • Enable checkout process
  • Maintain site security

Cannot be disabled (site won’t function without them).

Analytics Cookies (Optional)

  • Track pages visited and time spent
  • Measure marketing campaign effectiveness
  • Understand customer behavior
  • Improve site performance

Can be disabled via browser settings or our cookie banner.

Marketing Cookies (Optional)

  • Show relevant ads on other sites (Facebook, Instagram, Google)
  • Measure ad campaign performance
  • Retarget website visitors

Can be disabled via browser settings, ad preferences, or our cookie banner.

Managing Cookies

Browser settings: Most browsers allow you to refuse cookies or delete existing ones.

Warning: Disabling essential cookies will break site functionality (can’t add to cart, can’t checkout).

Analytics/Marketing cookies: Disabling these won’t affect site functionality but limits our ability to improve your experience.

Google Analytics opt-out: Install


How We Disclose Personal Information

We Share Information With:

Service Providers (necessary for business operations):

  • Stripe (payment processing)
  • Shipping carriers (order fulfillment and delivery)
  • Email service provider (marketing and transactional emails)
  • Web hosting (site infrastructure)
  • Analytics providers (Google Analytics, to understand site traffic)

All service providers:

  • Are contractually bound to protect your data
  • Can only use data for specified purposes
  • Must comply with privacy regulations

We NEVER:

  • Sell your personal information to third parties
  • Share your data with advertisers
  • Rent or trade your information
  • Use your data for purposes unrelated to SuperMythic

Legal Requirements

We may disclose information if required by:

  • Valid legal process (court order, subpoena)
  • Law enforcement requests
  • Protection of our legal rights
  • Prevention of fraud or illegal activity
  • Compliance with applicable laws

California Privacy Rights (CCPA)

California residents have additional rights under the California Consumer Privacy Act:

Right to Know

Request details about:

  • What personal information we collect
  • How we use it
  • Who we share it with

Right to Delete

Request deletion of personal information (with exceptions for legal compliance).

Right to Opt-Out of Sale

We do not sell personal information. This right doesn’t apply to SuperMythic.

Right to Non-Discrimination

We won’t discriminate against you for exercising your privacy rights.

To exercise rights: Email support@supermythic.com with “California Privacy Request” in subject line. We’ll verify your identity and respond within 45 days.


Third-Party Websites & Links

Our site may link to external websites (social media, articles, partner sites).

We’re not responsible for their privacy practices. Review their privacy policies separately.

Like crossing from Midgard to another realm: different rules apply.


Children’s Privacy

SuperMythic is not directed to children under 13.

We don’t knowingly collect information from children. If we discover we’ve collected data from a child under 13, we’ll delete it immediately.

Parents: If you believe your child provided information to us, contact support@supermythic.com.


European Users (GDPR)

While we ship US only, visitors from the EU have rights under GDPR:

Lawful Basis for Processing

  • Contract performance (fulfilling your orders)
  • Legitimate interests (fraud prevention, site improvement)
  • Consent (marketing emails, optional cookies)

Your Rights

  • Access your data
  • Rectify inaccurate data
  • Erase data (with exceptions)
  • Restrict processing
  • Data portability
  • Object to processing
  • Withdraw consent

To exercise rights: Email support@supermythic.com. We’ll respond within 30 days.


Security and Retention

We use reasonable security measures to protect your data. However, no method is 100% secure. Data retention depends on business needs and legal requirements.


Your Privacy Rights

Access Your Information

Request a copy of personal data we hold about you. Email support@supermythic.com with “Data Access Request” in subject line.

Correct Your Information

Update incorrect or outdated information. Log into your account or email us.

Delete Your Information

Request deletion of your personal data. Note:

  • We may retain certain info for legal compliance (transaction records, tax purposes)
  • Deletion request processed within 30 days
  • Cannot fulfill active orders after deletion

Opt Out of Marketing

Email marketing: Click “unsubscribe” in any marketing email or email support@supermythic.com.

You’ll still receive:

  • Order confirmations
  • Shipping updates
  • Customer service responses
  • Important account notifications

Do Not Track

Some browsers have “Do Not Track” signals. We don’t currently respond to these signals, but you can control cookies via browser settings.


Contact


If you have questions about this Privacy Policy or wish to exercise your rights, contact us at:

Email: support@supermythic.com
Mailing Address: ZapDash LLC (SuperMythic) , 30 N Gould St, STE R, Sheridan, WY 82801, USA

Subject line: Privacy Inquiry

We respond within 48 hours to privacy-related inquiries.


This Privacy Policy is part of our Terms of Service. By using SuperMythic, you agree to both documents.

SuperMythic is a brand of ZapDash LLC, a United States company.